Your Privacy Is Important to Us!
Welcome to inploi!
inploi’s mission is to connect the world’s workforce and its employers, helping people to obtain information, to advertise and access job opportunities, to network and make connections and, ultimately, to help companies and people to be better informed and more successful. In doing so, we are committed to being transparent about the data that is collected about you, how it is utilised, and what your rights are.
inploi is a professional-social network and online platform. People use inploi to find and be found for business and work opportunities, to find training and education opportunities, to apply for jobs, to connect and communicate with others, and to obtain career/work and education/training related information.
inploi’s registered users (“Users”) share information about their professional identities (including their work and educational histories, their job preferences and other related information), they engage with their personal and professional networks and with others on the platform, they communicate and share/exchange knowledge and opportunities, they post and view relevant content, and they learn about, access, and apply to business, job, and training opportunities. Some of the content and data on some of our Services is publically viewable by people who are not registered users (“Visitors”).
The inploi Services include the inploi website, inploi mobile applications, inploi widget, inploi passport, inploi stories, inploi inbox, inploi discover, inploi customer support systems, inploi job advertisements wherever they may be (on the internet or otherwise) and all inploi communications via any format (together the “Services”).
The Data Controller
Modifications to this Policy
Data Collected by Us
On sign-up (you provide data to create an account with us)
To create an account with inploi you are required to provide data including your full name, your email address, your phone number, and a password. If you register as an employer you will be required to include your company name as well.
Your profile (you populate your inploi profile)
You have choices about the information that you include on your profile, such as your education, working experience, skills, photographs, bio, work/job preferences, languages spoken, images and videos uploaded and your location. You do not have to provide this information on your profile; however, in order to fully utilise the Services and access all features (such as job applications) it is mandatory to include some of this information. This helps you to get more from our Services, including helping employers find you. We do not require users to include sensitive data (e.g., race, ethnicity, political opinions, religious or philosophical beliefs, membership of a trade union, physical or mental health, sexual orientation or criminal record) in their inploi profile. If you choose to post any such data to your profile, understand that you do so of your own choice and that it will be visible to others, as noted above. Please do not post or add personal data to your profile that you would not want to be publicly available.
LinkedIn, Facebook, Twitter (& other third parties) and CV sign-up/profile Creation (using these to support the above steps)
If you elect to create an account using one of these channels, certain of the above data will be drawn from either your LinkedIn or Facebook account, and/or from the CV/document that you upload. If your register via CV upload we will retain a copy of your document and the data contained therein is parsed and, where possible, used to populate your profile. You are subsequently free to edit/remove any of this information.
Employers, companies, and other users of our paid-for Services
When registering as an employer, company, training provider, or other similar User in addition to your personal information, you are required to provide information about the organisation you represent. If you elect to use any of our paid-for Services you will be required to provide financial information including billing name, billing address and credit card details.
Posting, messaging, and uploading
We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out/input information into a form, respond to a survey, or upload a CV. If you elect to import your address book, we receive your contacts (including contact information your service provider(s) or app(s) automatically added to your address book). If you sync your contacts and/or calendars with our Services, we will collect your address book and/or calendar information. This information will be utilised to assist you to grow your network by suggesting connections for you and others, and/or to align your calendars for the purposes of meeting scheduling.
In the same way we may receive personal data (including contact information) about you when others import or sync their contacts and/or calendar with our Services or send messages using our Services (including invitations to join inploi and/or connection requests).
Employers & partners
We may receive personal data about you when you use the Services of our customers and partners, such as employers, prospective employers, training providers, and applicant tracking systems we integrate with which provide candidate and/or job application data.
When you use the Services
We log usage data when you visit and/or use our Services, including our sites, mobile applications, and other platform technologies (e.g., our off-site widgets, communications sent through push, email, text message and other channels, and partner page listings), such as when you view or click on content or adverts (on or off the Services), perform a search, install or update one of our mobile apps, share articles or apply for jobs.
We collect information when you utilise the messaging functions (including when sending connection requests) of the service in order to track whether you have acted on them and, where you have not, in order to prompt you to do so. We also utilise ‘listening’ technologies that identify particular words and/or characters in communications in order to ensure compliance with our terms of usage and to best provide you with the Services, for instance in rendering emojis, adding link previews, suggesting meeting scheduling, possible responses etc.
We use your login details, cookies, device information and internet protocol (“IP”) addresses to identify you and log your usage. We may receive information about the site you came from and the site you visit next. We also get information about your operating system, web browser and device information. We may also receive information about your precise location through GPS if you have elected to share this with us via either your browser or mobile device settings.
Your Usage of the Services and How We Use Your Data
Points of departure
We use your data to provide, support, personalise, develop and continually improve our Services. The data that is used/how we use it depends on how you use the Services but generally it is utilised to provide you with a better, more relevant experience for example by showing you better-matched job, company, and connection recommendations, and in order to enhance your experience of the Services by reminding you to take particular actions.
The Services help people looking for work to access and apply for job opportunities and connect and communicate with potential employers. They also allow users to connect, stay in touch and keep up to date with colleagues, partners, clients, friends, companies, employers and other contacts. To do so users will ‘connect’ with other users (whether individuals or companies) at their choosing, provided those people also wish to ‘connect’ with them. ‘Following’ a public company/partner page does not require bilateral agreement however.
Growing your network
We will use data about you (such as your profile and profiles that you have viewed) to help others find your profile, to suggest potential connections for you and others (for instance users with whom you have shared contacts, similar experience or education) and to enable you to invite others to become a User and to connect with you. It is your choice whether to invite someone to our Services, send a connection request, or allow another User to become your connection. When you invite someone to connect with you, your invitation will be sent to them via channels that may include email, text message, and push notification. This communication will include your name, profile photograph and certain profile information.
Using your location
If you have elected to share it with us we may also utilise your location in order to personalise the Services based on your proximity to things including job/education opportunities, other connections, partners etc. or to calculate things like commuting time to job locations.
Keeping you and your network informed
The inploi Services provide a forum for the sharing of information related to your work life, assisting you to stay informed and to keep abreast of news, events, industry developments and other information related to your educational and/or working/professional pursuits. We also endeavour to assist you in the acquisition and improvement of relevant skills. We may use the data we have about you to recommend relevant content on our Services and to suggest additional skills that you may like to add to your profile in addition to skills that you may like to develop. For the latter we may suggest ways in which you can do so, including suggesting training opportunities. As inploi is a professional-social network intended to help you discover opportunities and to keep you and your connections informed we use any content you post, your activity on the Services and other data to provide notices and updates to your network. For example we may notify others that you have updated your profile, created a post, taken a social action (e.g. liking a job, following a company), got a new job, or made a new connection.
In furthering the objectives of networking and the provision of opportunities - subject to your selected settings - your profile can be found by those looking to hire people, and you may be invited by an employer /company to apply for a job opportunity. Your profile may also be found by your friends, colleagues, and the public at large via the general search function. Profiles are set to ‘public’ by default. We will use your data to recommend jobs to you and your profile to employers/recruiters. We may use automated systems to profile our Users in order to match applicant profiles to job descriptions, and to provide recommendations to Users to help make our Services more relevant to Users, Visitors and customers. When you apply for a job or when viewing a job automated systems may be utilised to evaluate your profile, providing a ‘match score’ as an estimation of your/ an opportunities suitability. Keeping your profile accurate and up-to-date may help you better connect to others and to opportunities through our Services. You have the right to express your point of view if you believe that any such profiling has not been accurate and to contest any decisions based on such profiling.
Your connections, employers you have applied to, and third party sites you have applied via which necessitated registration will be able to contact you through the inploi Services, using one or more of voice and video calling, emails, text messaging, and the messenger built into the Services. We will utilise your data in order to enable these communications, either through the Services, or directly to your mobile phone, utilising the phone number you have provided. Users may wish to contact each other for instance in order to conduct an interview, to obtain more information about an opportunity or a job application or to follow up on unanswered messages. The company may also contact you in this way in order to assist with and enhance the provision of the Services to our Users. This may include messages about how to best use the Services, reminders, job suggestions, training suggestions and promotional messages from our partners. You may change your messaging preference in your settings, although certain communications deemed essential to the provision of the Services cannot be switched off, including important service messages from us for instance with regards to updates to this policy, information about service disruptions, and any communications related to security.
Profile downloads, third party platforms, and ATS integrations
Some Users will be able to download a copy of your profile in PDF format. This functionality is only available to employers/companies whose jobs you have applied for. This document will also be utilised to register and/or submit applications on third-party platforms where they require a CV or resume file. Only data that you have made available on your public profile will be exportable. We may also from time to time integrate the Services with third party Services including applicant tracking systems (ATSs). In these instances the data you share with an employer as part of a job application may be transferred to such third parties. Information will only be shared when we have been satisfied with the adequacy of the data protection and privacy policies of such third parties.
Surveys, support requests and other forms of feedback
We constantly strive to improve the Services and to provide our Users and visitors a better experience. All data received from surveys and user feedback in any form will be utilised to further improve and develop the Services, driving User growth and engagement with the Services, with other people, and with opportunities. You are not obliged to respond to any surveys. When you submit support requests or correspond with the company seeking support we use your communications and other data to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
Industry trends and insights
We may utilise aggregated, anonymised data about our Users and their usage of the Services in order to provide information and insights to our Users and other interested parties. This could include things like wage data, page views, job views, job/vacancy densities, job application numbers, skills requirements and related information.
Sharing your information
Your profile, job applications & social actions
By default Users’ profile visibility is set to ‘public’ and snippets of User profiles will be visible to all Users of and Visitors to the Services. Full profiles will only be visible to registered Uers. In addition profiles may be visible off the Services for instance to users of third-party search engines like Google, Bing etc. Things including whether or not Users are connected, if they have applied for a job, if they are following company/organisation pages and their social actions will also impact on the visibility of User profiles and the information contained therein.
Users have the option to toggle their profile visibility between ‘visible’, ‘private’, and 'hidden'. If a profile is set to visible it will be indexed in search results and will be visible to other inploi users. If a profile is set to private it will only be visible to the User and their connections. It will not appear in search results. If a profile is set to hidden it will only be visible to the User and to any employers they apply to. It will not appear in search results, and their connections will not be able to view it.
Certain profile information will also be visible if a User takes any social actions for instance liking a job, following a company etc. For the avoidance of doubt if a user takes a social action the User’s profile will be visible to related Users (e.g to the employers whose job listings a User has liked or to the companies whose pages they have followed). Basic information including the User’s name and photograph may become publicly available via social actions when such actions are performed (e.g when a user likes a post/job or follows a company/organisation page). We may also let Users know when another User has viewed their profile.
To third party service providers
We use third-party service providers to help us provide our Services to you (for example the facilitation of payments, to enable voice and video calling, to store and process data, to analyse User behaviour etc.) Such third parties will only have access to such information as is necessary to perform their required tasks on our behalf. We shall (as far as is practically possible and utilising our judgement) only use such Services having determined that they have implemented appropriate safeguards for the protection of your data and interests.
Job aggregation and third-party platforms
The inploi platform hosts a large number of jobs from all over the world. Many of these job advertisements will be received by us from third parties, in an effort to provide you with the widest range of available opportunities and to give you a more complete view of what jobs are available for you to apply for.
If you elect to apply for a third party job you may be redirected from inploi to the service that we have received the job from. You may be asked whether you wish to create an inploi profile before being redirected. If you elect not to create a profile by you will be redirected immediately. If you choose to create an inploi profile you will be redirected once you have done so. Having left the inploi Services, your relationship with any third party site will be governed by their policies and terms and of use.
Automated off-site applications
Sometimes when you use inploi to access a job with an application process that is hosted outside of our platform we may be able to submit an application on your behalf. If this is possible we will, as far as possible, use the information you have provided to us to complete the application for you. Where more information is needed you will be prompted to enter this through inploi and this will also be shared.
Third-party registration and CV submission
When we’re legally required to
We may disclose information about you when doing so is required by law or if we believe that disclosure is necessary to investigate, prevent, or take action regarding suspected or actual illegal activities and/or to assist government enforcement agencies in these instances; to enforce our agreements with you; to investigate and defend ourselves against any third-party claims or allegations; to protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or to exercise or protect the rights and safety of inploi, our Users, personnel, or others. We will notify Users about legal demands for their personal data when we deem it to be appropriate, unless such disclosure is prohibited by law or legal order or when the request is an emergency. We will at our discretion dispute such demands when we believe, that requests for any information are unwarranted, unnecessarily broad, vague, or lacking in proper authority.
In the event of a change of control or sale
We may share your personal data as part of a sale, merger or change in control of the company, or in the preparation for/negotiations around any of these events. Any other entity which buys the company, in part or in full, will have the right to continue to use your data. Any modifications to privacy practices will be dealt with in accordance with this policy.
How long do we hold your data for?
We will retain your personal data for as long as your account remains open on the Services. This includes data that you or others have provided to us and data generated via your usage of the Services. Even if you only use our Services periodically for instance when looking for a new job or when accessing information we will retain your information and keep your profile open until you decide to close your account with us.
Your rights under the General Data Protection Regulation
We have put together a guide explaining the General Data Protection Regulation and what rights it confers to people, which is available here. This regulation gives data subjects specific rights, some of which are explicitly outlined below. If you wish to exercise any of these rights please write to us on [email protected] and we shall act upon your request was soon as is practicably possible, having considered your request in accordance with applicable laws.
Your right to access and/or obtain a copy of your data
You can ask us for confirmation about whether personal data concerning you is being processed, including requesting information about what it is, where it is processes, and for what purpose(s). You may also ask
The right to rectification
You have the right to ask us to rectify any personal data held by us that may be inaccurate. As the majority of data we hold about you will have been provided by you and is editable by you it is likely that you will be able to rectify all data yourself via the Services. Our databases automatically update any Information you edit in your profile, or, in the case of information that you request we edit, as soon as possible when actioned by a member of the team.
The right to erasure
You can ask us to erase all or some of the personal data that we hold about you. In the event of such a request we will delete any of your personal data that we hold, will cease its further dissemination, and will take reasonable steps to halt any third parties who may have your data (obtained from their usage of the Services/ our usage of their Services in accordance with this policy) from processing your data and request its erasure.
The right to data portability
You can ask for a copy of any data that you have provided to us (and which we have retained). This will be provided in a commonly used machine readable format.
The right to object to the use of your data
You have the right to ask us to stop using all or some of your personal data, or to limit our use of it. This for instance includes the use of your data for direct marketing purposes (and profiling to the extent that it is related to such marketing) or in cases where we have no legal right to hold and/or use it.
The right to notification of data breaches
In the event of any data breach that is deemed likely to result in a risk to your rights and freedoms we will notify the Information Commissioner's Office and take such further steps as necessary to mitigate any negative consequences for our Users. We shall endeavour, where in our judgement it is deemed to be appropriate, to inform you of any data breaches.
The right to lodge a complaint
You have the right to lodge a complaint with the supervisory authority in your state of residence, work, or in the region in which you believe that your rights have been infringed upon. In the United Kingdom this authority is the Information Commissioner's Office.
The protection of your data
Your inploi account is password-protected so that only you and authorised Company staff have access to your account. In order to maintain this protection, please do not give your password to anyone. We endeavour to ensure the protection of your information, for instance through using HTTPS and the regular monitoring of our system for vulnerabilities and attacks. Nevertheless, we do not warrant the security of any information that you send to us or that your create through your usage of the Services. We do not guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organisational safeguards.
Third country data transfers
We utilise a number of cloud-based Services (including our servers) which may not be based in the country in which you are accessing the Services (or within the EU) and which may result in your data being transferred between various countries. Countries in which we process or hold your data may have laws that are different to those of your own country. These laws may be different and in some cases may confer less protection than the laws of your own country. As far as is possible in these situations we will take steps to ensure that the processing of your data is safeguarded either through the inclusion of standard data protection clauses in our contract with the third parties or through certification of the third party.
As far as is possible we will seek to ensure that they contain protections equivalent to the those of the GDPR
In some instances, we may have data that has not been obtained directly from you/directly via the Services. This includes data that we may have obtained via third party platforms through which you have provided your information, for example in applying for job opportunities distributed to our partner network or where our roles have been ‘scraped’ by others and you have applied via their Services. We may extract your information and contact you where we have a reasonable belief, based on the source of such data and the context of its acquisition, that you would have an interest in the Services we provide, and we have determined that informing you about the Services would not be detrimental to you. All communications will clearly show that they are from us, include our address and contact details, and contain a clear opt-out / unsubscribe option. We will only use such data where we have a legitimate business interest to do so, where such usage will have a minimal impact on your privacy, and where we reasonably believe that you would not be surprised to receive communications from us.
Legal bases for processing your data
Where we rely on your consent to process your data you have the right to withdraw this consent at any time and where we rely on legitimate interests you have a right to object as detailed above. In order to withdraw your consent for the processing of some or all of your data please adjust your settings, delete your account or contact [email protected], as appropriate.
We hope that this policy has given you a concise, clear understanding of, amongst other things, what data we collect about you, how and why we utilise your data, and what rights you have with regards to your data. We take our obligations as a data controller seriously and endeavour at all times to be compliant with the relevant legislation and ethical considerations. Where you have any questions, queries, complaints or wish to contact us about anything contained herein or otherwise related to matters of privacy and data security please do not hesitate to contact us at [email protected], by submitting a support request at www.inploi.com/contact, or by post to: inploi, 30 City Road, London, EC1Y 2AB, United Kingdom.